Working Towards Results: Managing Individual Performance in the Public Service

Authors

Noella Jorm

Julie Hunt

Nick Manning

DOI: https://doi.org/10.14217/9781848595897-en

Synopsis

Developing a strong performance management system is a major task, but it promises significant rewards. This publication is intended to assist the reader in developing a performance management system for the public service which is appropriate for the local context. Objectivesetting, clarifying goals and, above all, feedback on performance are outstanding concerns and these are the priorities which this book addresses.

Chapters

Foreword

DOI: https://doi.org/10.14217/9781848595897-1-en

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Introduction

DOI: https://doi.org/10.14217/9781848595897-2-en

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The need for Change

DOI: https://doi.org/10.14217/9781848595897-3-en

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Organisational Performance - Culture Change and Planning

DOI: https://doi.org/10.14217/9781848595897-4-en

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Managing Individual Performance - The Appraisal System

DOI: https://doi.org/10.14217/9781848595897-5-en

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Getting Started - Designing the Performance Management Appraisal System

DOI: https://doi.org/10.14217/9781848595897-6-en

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The Annual Performance Cycle

DOI: https://doi.org/10.14217/9781848595897-7-en

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Rewarding The Best - Turning Around the Worst

DOI: https://doi.org/10.14217/9781848595897-8-en

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Other Design Considerations

DOI: https://doi.org/10.14217/9781848595897-9-en

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Implementing the Performance Appraisal System

DOI: https://doi.org/10.14217/9781848595897-10-en

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Maintaining the Performance Management System

DOI: https://doi.org/10.14217/9781848595897-11-en

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An Overview

DOI: https://doi.org/10.14217/9781848595897-12-en

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Appendices and Terms Commonly used in Performance Management

DOI: https://doi.org/10.14217/9781848595897-13-en

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Bibliography

DOI: https://doi.org/10.14217/9781848595897-14-en

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Downloads

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Published

1 January 1996

Series

Managing the Public Service: Strategies for Improvement

Online ISSN

2310-2012